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Dealing with Specific Types of Difficult People
by Global Knowledge
October 2008
- (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
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Securing the Organization: Creating a Partnership between HR and Information Security
by ISC2
September 2008
- (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.
(WHITE PAPER)
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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions
by Global Knowledge
September 2009
- (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.
(WHITE PAPER)
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Online Training Case Study
by SyberWorks, Inc.
December 2008
- (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
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Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges
by SkillSoft Corporation
August 2009
- (Free Research) In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.
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Leadership Training: Three Perspectives on Development Methods That Work
by SkillSoft Corporation
December 2008
- (Free Research) In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.
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E-Guide: How to Optimize Career Success with Oracle Certification
by SkillSoft Corporation
November 2009
- (Free Research) Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.
(E-LEARNING TUTORIAL)
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction
by Microsoft
April 2008
- (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
(CASE STUDY)
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How to Ensure That Your Employees Will Want to Use CRM
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
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9 Critical Steps in Designing Enterprise-Wide Feedback Systems
by MarketTools, Inc.
November 2009
- (Free Research) This white paper summarizes the benefits of the MarketTools CustomerSat Design Methodology, a proven approach to designing enterprise-wide feedback systems that MarketTools CustomerSat professionals have developed, refined, and perfected over nearly a decade.
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Will New Mainframe Technologies Attract New Blood to the Platform?
by BMC Software, Inc
September 2009
- (Free Research) Wayne Kernochan discusses new and unique technologies on the mainframe that may be attractive to college graduates and job seekers.
(PODCAST)
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Oracle Hyperion Workforce Planning
by Oracle Corporation
December 2008
- (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.
(DATA SHEET)
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Security Awareness: Is User Education of Any Use at All?
by ESET
December 2008
- (Free Research) This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.
(WHITE PAPER)
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Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements
by Global Knowledge
May 2009
- (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
(WHITE PAPER)
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Web Content Control: Five Steps to a Successful Implementation
by Untangle, Inc.
October 2009
- (Free Research) Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation.
(WHITE PAPER)
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Deploying Oracle® Business Intelligence Enterprise Edition on Sun Systems
by Sun Microsystems, Inc.
November 2009
- (Free Research) This paper describes an enterprise deployment architecture for Oracle™ Business Intelligence Enterprise Edition using Sun servers running the Solaris™ Operating System and Sun™ Storage 7000 Unified Storage systems.
(WHITE PAPER)
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7 Tactics For Smart Businesses to Increase Revenues and Decrease Expenses in Any Economy
by SAP BusinessObjects
June 2009
- (Free Research) Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. See how Business Objects reporting solutions allow you to do just that.
(WHITE PAPER)
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Business Wire hosts award-winning events for client education with GoToWebinar
by Citrix Online
June 2009
- (Free Research) Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.
(CASE STUDY)
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BMC Helps Dell IT Automate
by BMC Software, Inc
November 2009
- (Free Research) BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.
(WEBCAST)
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Improving Employee Productivity with Cisco® Unified Mobility
by Global Knowledge
August 2009
- (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
(WHITE PAPER)
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10 Hot Skills for 2009
by Global Knowledge
May 2009
- (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
(WHITE PAPER)
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2009 IT Skills and Salary Report
by Global Knowledge
March 2009
- (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
(WHITE PAPER)
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Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
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Getting Personal with Business Continuity: Five Critical Success Factors in Overcoming Workforce Disruptions
by IBM
October 2009
- (Free Research) This white paper addresses the critical factors you need to address when dealing with workforce disruption, including threats like pandemics.
(WHITE PAPER)
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The Keys to Disaster Recovery Planning: i365’s EVault Disaster Recovery Solutions help protect you from losing valuable data due to complete site outage
by i365, A Seagate Company
November 2009
- (Free Research) Disasters happen in many ways and can disrupt or even completely destroy your business. What happens if and when disaster strikes? Do you have duplicate copies of your mission critical data stored offsite? How fast and reliable will your recovery of information be? Will your company survive?
(WHITE PAPER)
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